2. USING OUR WEBSITE

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You may use this Site for lawful purposes only.

You agree not to:

• use the Site in violation of any applicable law or regulation;

• interfere with the operation or security of the Site;

• attempt to gain unauthorized access to any part of the Site or our systems;

• use the Site to distribute harmful software, viruses or other malicious content;

• reproduce, copy, modify or commercially exploit Site content without our written permission; or

• use the Site in a way that may interfere with another person's use or enjoyment of the Site.

 

We reserve the right to suspend or restrict access to the Site where reasonably necessary, including where we suspect fraud, abuse, unauthorized activity or a violation of these Terms.

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3. PRODUCTS AND PRODUCT INFORMATION

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We make reasonable efforts to ensure that product descriptions, specifications, images, measurements and other information on the Site are accurate and up to date.

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However, colours and appearance may vary depending on your device, screen settings, lighting and photography.

 

Product availability may change without notice.

 

Certain products may have specific sizing, care, use, customization, pre-order, made-to-order or final-sale conditions. These conditions will be disclosed on the applicable product page or at checkout and form part of your purchase terms.

 

We reserve the right to correct errors, inaccuracies or omissions in product information, including pricing and availability.

 

4. ORDERS

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4.1 Placing an Order

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To place an order, you must provide accurate and complete information required for payment, billing and delivery.

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Before submitting your order, you will have an opportunity to review your order details and correct any errors.

 

Submitting an order constitutes your offer to purchase the selected Products.

 

4.2 Order Confirmation

 

After you submit an order, we will send an order confirmation or acknowledgment to the email address you provided.

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An order acknowledgment confirms that we have received your order. It does not necessarily mean that your order has been accepted.

 

We reserve the right to accept or decline an order, subject to applicable law, including where:

• a Product is unavailable;

• there is an error in the Product description or price;

• we are unable to process payment;

• we reasonably suspect fraud or unauthorized activity; or

• we are unable to deliver the order to the requested destination.

 

If we cancel an order after payment has been received, we will refund the applicable amount paid for the cancelled order.

 

4.3 Order Errors

 

Please review your order confirmation carefully and contact us as soon as possible if you notice an error.

We cannot guarantee that an order can be changed or cancelled after it has been submitted, particularly once it has entered processing or fulfillment.

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5. PRICES, TAXES AND PAYMENT

 

All prices displayed on the Site are in Canadian dollars (CAD) unless otherwise stated.

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Applicable sales taxes, shipping charges and other charges will be displayed during the checkout process where they can be determined in advance.

 

International customers may be responsible for customs duties, import taxes, brokerage fees or other charges imposed by the destination country, unless otherwise stated at checkout.

 

We accept the payment methods displayed at checkout. Payment is subject to authorization by the applicable payment provider.

 

You authorize us and our payment service providers to process your payment for the total amount of your order.

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We may refuse or cancel an order if payment cannot be successfully authorized or processed.

 

6. SHIPPING AND DELIVERY

 

We ship to selected destinations internationally. Available delivery locations, shipping methods and applicable charges are displayed at checkout.

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Estimated delivery dates or timeframes are provided in good faith and may vary due to factors including carrier delays, customs processing, weather, holidays or circumstances outside our reasonable control.

If a Product has a specific pre-order or made-to-order timeline, that timeline will be stated on the applicable product page.

 

You are responsible for providing a complete and accurate delivery address.

 

Once an order has been shipped, you may receive tracking information where available.

 

For international orders, the recipient is responsible for complying with applicable import requirements and paying any applicable customs duties, taxes or other charges imposed by the destination country.

 

7. RETURNS, EXCHANGES AND REFUNDS

 

Our Returns Policy forms part of these Terms.

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Please review our Returns & Exchanges Policy before placing an order.

 

Different return or exchange conditions may apply to:

• final-sale Products;

• clearance or sample-sale Products;

• customized or personalized Products;

• made-to-order Products; and

• Products specifically identified as non-returnable or non-exchangeable.

 

Any applicable restrictions will be clearly communicated before or at the time of purchase.

 

Nothing in our Returns Policy or these Terms limits any rights you may have under applicable consumer protection laws.

 

8. FINAL SALE, CUSTOM AND MADE-TO-ORDER PRODUCTS

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Products identified as Final Sale are not eligible for return or exchange except where required by applicable law.

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Customized, personalized and made-to-order Products may be subject to different cancellation, return and exchange conditions. These conditions will be communicated before purchase.

 

Once production has started, a customized or made-to-order order may not be cancellable except where required by applicable law.

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9. PRODUCT WARRANTY

 

Where a Product is covered by a MOODY FAIRY® warranty, the applicable warranty terms will be stated on the relevant product page, packaging or warranty information.

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Unless otherwise stated, our warranty covers qualifying manufacturing defects only and does not cover normal wear and tear, accidental damage, misuse, improper care, modifications, cosmetic damage caused by use, or damage resulting from use contrary to product instructions.

 

Warranty rights are in addition to any rights provided by applicable law.

 

10. PRODUCT USE AND SAFETY

 

Our Products are designed to provide support, comfort and protection during physical activity.

They are not medical devices unless expressly identified as such.

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Product information provided on the Site is not medical advice and is not intended to diagnose, treat, cure or prevent any disease or medical condition.

 

Please follow all product instructions, care instructions and applicable PRECAUTIONS FOR USE.

If you experience unusual pain, discomfort, irritation or other concerns while using a Product, discontinue use and seek appropriate professional advice.

 

11. INTELLECTUAL PROPERTY

 

All content on the Site, including but not limited to names, trademarks, logos, designs, product images, photographs, graphics, text, videos, illustrations, technology descriptions and other materials, is owned by or licensed to MOODY FAIRY® or its applicable rights holders.

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MOODY FAIRY®, LYP FOR ARTIST™ and related names, logos and designs are protected by applicable intellectual property laws.

 

You may not copy, reproduce, modify, distribute, publish, sell, license or commercially exploit our intellectual property without our prior written permission.

 

Nothing in these Terms grants you any ownership or license to our intellectual property except as expressly stated.

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12. USER CONTENT AND SUBMISSIONS

 

If you submit reviews, comments, photographs, videos, testimonials or other content to us or through the Site ("User Content"), you represent that you have the right to submit that content.

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By submitting User Content, you grant MOODY FAIRY® a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish and distribute that content for our business, marketing and promotional purposes.

 

We may choose whether or not to publish User Content and may remove content that we reasonably consider inappropriate, unlawful, misleading or inconsistent with these Terms.

 

We will not knowingly use your personal identifying information in connection with User Content in a manner inconsistent with our Privacy Policy.

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13. THIRD-PARTY WEBSITES AND SERVICES

 

The Site may contain links to third-party websites, services or platforms.

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These links are provided for convenience only. MOODY FAIRY® does not control and is not responsible for the content, availability, policies or practices of third-party websites or services.

 

Your use of third-party websites and services is subject to their own terms and policies.

 

14. PRIVACY

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Our collection, use and disclosure of personal information is governed by our Privacy Policy.

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By using the Site, you acknowledge that you have reviewed our Privacy Policy.

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15. PROMOTIONS AND DISCOUNTS

 

Promotional offers, discount codes and special offers are subject to the specific terms communicated with each promotion.

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Unless otherwise stated:

• promotions cannot be combined with other offers or discount codes;

• promotions cannot be applied retroactively to previous purchases;

• promotions have no cash value;

• promotional exclusions may apply; and

• promotional offers may be limited by time, Product, location, quantity or customer eligibility.

 

We reserve the right to correct errors, withdraw a promotion or amend promotional terms where permitted by applicable law.

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Any promotion-specific terms communicated at the time of the offer will take precedence over these general promotional terms to the extent of any inconsistency.

 

16. DISCLAIMER

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The Site and its content are provided for general informational purposes.

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To the extent permitted by applicable law, we make no guarantee that the Site will always be available, uninterrupted or error-free.

 

We do not guarantee that every piece of information on the Site will always be complete, current or free from errors.

 

Nothing in these Terms excludes or limits any warranty, condition, right or remedy that cannot legally be excluded or limited under applicable law.

 

17. LIMITATION OF LIABILITY

 

To the fullest extent permitted by applicable law, MOODY FAIRY® will not be liable for indirect, incidental, special or consequential losses arising from your use of the Site or your purchase or use of our Products.

Nothing in these Terms excludes or limits our liability for matters that cannot legally be excluded or limited, including liability arising from applicable consumer protection laws, fraud, or death or personal injury caused by our negligence where such exclusion or limitation would be unlawful.

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Where permitted by law, our liability relating to a Product will not exceed the amount paid for that Product.

 

18. EVENTS BEYOND OUR CONTROL

 

We are not responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, war, civil unrest, labour disruptions, transportation disruptions, carrier failures, customs delays, telecommunications failures, cyber incidents or other circumstances beyond our reasonable control.

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19. INTERNATIONAL ORDERS

 

You are responsible for ensuring that Products ordered through the Site may lawfully be imported into the destination country.

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Different consumer protection, customs, tax and other laws may apply depending on where you live or where your order is delivered.

 

Nothing in these Terms is intended to exclude or limit rights that apply to you under mandatory laws in your jurisdiction.

 

20. CHANGES TO THESE TERMS

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We may update these Terms from time to time.

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The version of the Terms in effect at the time you place an order will generally apply to that order, unless a change is required by law or otherwise applies to your order under applicable law.

 

The updated version will be posted on this Site with a revised "Last Updated" date.

 

21. GOVERNING LAW

 

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

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Subject to any mandatory consumer protection rights or jurisdictional requirements that apply to you, disputes relating to these Terms or your purchase from us will be subject to the applicable courts of British Columbia.

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22. SEVERABILITY

 

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where permitted by law.

 

The remaining provisions will continue in full force and effect.

 

23. NO WAIVER

 

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

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24. CONTACT US

 

If you have questions about these Terms, your order or our Products, please contact us through our Contact Us page.

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MOODY FAIRY®
Moody Fairy Activewear Limited
Vancouver, British Columbia, Canada

© MOODY FAIRY® / 2026 – All Rights Reserved